Shipping policy
Shipping Policy
AndHerSaints works with a print-on-demand service called Printful. Thus, no orders unless explicitly stated, will be handled personally by us. Please note that different products, as well as more than 5+ products per order, may or may not be shipped together.
Domestic shipping (US and Canada)
- Flat Rate (Standard) (3–4 business days after fulfillment)
- Standard rate with CO2 offsetting (3–4 business days after fulfillment)
- Express (1–3 business days after fulfillment)
International shipping (Europe)
- Flat Rate (Standard) (5–20 business days after fulfillment)
- Standard rate with CO2 offsetting (5–20 business days after fulfillment)
- Standard DDP (3–7 business days after fulfillment) UK only
Express (1–3 business days after fulfillment)
International shipping (US and Canada)
- Flat Rate (Standard) (5–20 business days after fulfillment)
- Standard rate with CO2 offsetting (5–20 business days after fulfillment)
- Standard DDP (3–5 business days after fulfillment, up to 12 business days to the Atlantic region) Canada only
- Express (1–3 business days after fulfillment)
These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products. Shipping costs differ based on the type and quantity of products in an order.
Shipment processing time/fulfillment
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
AndHerSaints is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
AndHerSaints is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.